Privacy Policy

The protection of your personal data is of utmost importance to us. We process your data exclusively based on legal regulations (GDPR). In this privacy policy, we inform you about the key aspects of data processing on our website.

Contacting Us

If you contact us via the form on the website or by email, the data you provide will be stored for six months for the purpose of processing the request and for any follow-up questions. We do not share this data without your consent.

Web Analysis with Google Analytics

If you have given your consent, our website uses functions of the web analysis service Google Analytics, provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Cookies are used to analyze the use of the website by its users. The generated information is transmitted to the provider’s server and stored there. You can prevent this by adjusting your cookie consent accordingly.

We have concluded a data processing agreement with the provider. As the privacy of our users is important to us, user data is pseudonymized (e.g., by deleting the last 8 bits). This only allows for approximate localization. The relationship with the web analysis provider is based on data processing. The data is regularly deleted (currently every 26 months).

Data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and/or f (legitimate interest) of the GDPR. Our concern in the sense of the GDPR (legitimate interest) is the improvement of our offer and our web presence.

Google Maps

Our website uses the web mapping service Google Maps to display our location interactively. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. To display our location correctly and offer you the possibility to create a route description, Google stores a cookie on your device via your browser. If you are logged into Google, your data can be associated with your customer account. If you do not want this, you need to log out beforehand. The data processing is carried out directly by Google, and we as the website operator have no influence on it. The legal basis is § 96 para 3 TKG and Art 6 para 1 lit f of the GDPR. Our legitimate interest is to optimize the findability of our location. Further information on Google’s privacy policy can be found at https://policies.google.com/privacy?hl=en.

Google reCaptcha

Our website uses the reCaptcha service from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to protect against spam and abusive interactions via email. When using our contact form, reCaptcha is automatically activated, and user data such as your IP address, browser data, operating system, and possibly other data are collected by Google to distinguish between real users and bots. If you do not want this, please use your own email program to send us a message. The legal basis is § 96 para 3 TKG and Art 6 para 1 lit f of the GDPR. Our legitimate interest is the security of our users and the prevention of unwanted emails. Further information on Google’s privacy policy can be found at https://policies.google.com/privacy?hl=en.

YouTube

If you have given your consent, YouTube videos will be displayed on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. YouTube collects your IP address, browser data, and possibly other information for statistical purposes. If you are logged into Google or YouTube, this data can be associated with your customer account. If you do not want this, you must log out beforehand. You can revoke your consent at any time (see below, section “Cookies”), so that YouTube videos will no longer be displayed on the website. Further information on YouTube’s privacy policy can be found at https://www.youtube.com/static?gl=DE&template=terms&hl=en.

Your Rights

You have the right to access, rectify, delete, restrict, transfer your data, revoke consent, and object to the processing of your data stored by us. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated, you can file a complaint with us or the data protection authority.

Our contact details can be found in the imprint.

TuCalendi

For online appointment scheduling on our website, we use the calendar tool "TuCalendi" by Appload Solutions S.L., Santa Cruz de Tenerife, Spain. By booking an appointment, you agree to the processing of your data according to TuCalendi's privacy policy. Further information can be found at https://www.tucalendi.com/en/privacy.